Too Good To Go Reviews

52,231  •  Average
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Love this app and all that it stands…

Love this app and all that it stands for. Savings food and getting it at a great price. All of the food outlets I have purchased food from has been top notch. Loads of food in the bag. £5 is the most I’ve spend on a bag of food and there has been loads. Would highly recommend to everyone, especially in the current climate this is a great way to get some lovely food, at a very low price and to save food going to land fill. This really is a win win app! Love it!

Date of experience: 28 June 2024

Rated 5 out of 5 stars

So good

Just love the choices and value as a pensioner on a tight food budget I get to eat delicious food that I couldn't normally afford plus I'm doing my bit for CO2 emissions and landfill

Date of experience: 26 June 2024

Rated 3 out of 5 stars

The bag was full but with 3 loaves of…

The bag was full but with 3 loaves of bread out of date which is 2 much for 1 person 1 bag of carrots and 2 avocado 4 buns rubbish really

Date of experience: 25 June 2024

Reply from Too Good To Go


Thank you for taking the time to share your feedback and for actively participating in our mission to save food waste with Too Good To Go.

We're sorry to learn that your recent Too Good To Go experience didn't align with your expectations. Your satisfaction is our priority, and we would like to assist you in addressing any concerns.

Please reach out to our Customer Care team via the Help Centre in the Too Good To Go app if you haven't already. While we aim to assess and respond to all queries, please note that this process may take a few days. Your patience is greatly appreciated as we work towards a resolution.

Thank you for your commitment to saving food waste and for being a valued member of the Too Good To Go community.

Rated 5 out of 5 stars

Great deal and friendly staff.

The staff in Greggs are very friendly and helpful. Always smiling and happy.
The content of the bags are always worth the amount stated and nice quality with both savoury and sweet products. Most of the food will last another day at least. Nearly always a very good purchase.

Date of experience: 24 June 2024

Rated 5 out of 5 stars

Fabulous app

Fabulous app. Used it for the first time this week for a bag from Morrisons. Can't believe how much we got for the money (though I did need to spend the evening prepping and freezing quite a lot of it).

Date of experience: 26 June 2024

Rated 1 out of 5 stars

Limited food

Limited food, poorly packaged, not worth the gas to drive there. If I could have rated zero, I would have. Of some 80 previous purchases, this one was definitely the worst.

Date of experience: 26 June 2024

Rated 2 out of 5 stars

Not Worth It

Package included 2 cookies, one was just bits and pieces. Croissant and bagel were very dried out, tossed in garbage.

Date of experience: 27 June 2024

Rated 1 out of 5 stars

Chocolate dipped not so dipped

The box had five chocolate donuts all of which had melted off the donuts. And the bun and scone then were covered in chocolate. The one edible donut was stale, like extremely stale. I have ordered these boxes before and never had such a poor experience. We ended up throwing it all away

Date of experience: 23 June 2024

Reply from Too Good To Go

Thank you for letting us know that this happened.
We are sorry to hear that what your received did not meet our high quality standards. We understand how frustrating it must be for you. Please reach out to our Customer support team, providing as many details as possible, so our agents can get to the bottom of this and help resolve the issue.
thank you for saving food with us. We are happy to have you in our food saving community.

Rated 5 out of 5 stars

Great food

Easy, quick the only downside is wholefood is giving expired food and one with green Moho/fongus

Date of experience: 27 June 2024

Rated 2 out of 5 stars

Not worth the gamble…

I purchased one box with really stale products that I wouldn’t have ever chosen for myself. The other box from another company that contained zero variety, and again, of a product that I wouldn’t have purchased otherwise.

Date of experience: 22 June 2024

Reply from Too Good To Go

Hi there,
Thanks so much for using our app and getting in touch!
I am sorry to hear that you were disappointed with the products you received. Please keep in mind that as you are receiving a store's leftover items, they may not be as fresh or varied as what you are used to.
If you will reach out to us through the Help Center with more details about this order we will be very happy to look into this further for you.
Thank you for being a part of our community and all the best!

Rated 2 out of 5 stars

Had to wait

Had to wait, staff talking to each other and ignoring me, then had to wait again as they had forgotten I had purchased a TGTG bag. Selection wasn’t worth the money I paid never mind the full amount.

Date of experience: 22 June 2024

Reply from Too Good To Go

Thanks for your feedback, we really appreciate it.

We're sorry to hear about your recent experience and would love to help. As we're limited in how we can help on this platform, please ensure you contact us via the Help Centre with your order ID and details of what happened, and our Care team will get back to you as soon as possible.

All the best,

The Too Good To Go Team,

Rated 1 out of 5 stars

This was my second time using the app…

This was my second time using the app and I was super excited to use it. I’m all about saving money, but this time around, I first went to this coffee shop with high expectations. They weren’t that friendly and then suddenly one employee came out and I said I was there to pick up my too good to go order, he then went and opened the fridge, and slammed the bag on the counter. The lady that was helping me, didn’t even acknowledge the fact he did that, looked at me and said “uh” I’m like ok? It’s normal to just not greet me and to just throw the bag of stale pastries on the table? And I still tried to support by getting an iced coffee. They just were not friendly people.

Date of experience: 23 June 2024

Reply from Too Good To Go

Thank you for sharing your feedback with us.
We are sorry to hear that you did not have a pleasant experience at the store. We apologize for that.
We would be more than happy to investigate this further and help resolve the issue. Please reach out to our customer care team, our agents will get back to you shortly.
Thank you for saving food with us. We are happy to have you in our community.

Rated 3 out of 5 stars

The selection of food was boring

The selection of food was boring. They had plenty of other items and didn't even consider mixing up the items, just gave 4 cupcakes. There were plenty of twinkies left, and it was one minute to closing.

Date of experience: 23 June 2024

Reply from Too Good To Go


Thanks for sharing this feedback about your recent experience. We’re really sorry you ended up with what sounds like a lack of variety in your rescue.

We do work with our partner stores to ensure there’s a good variety of food for our customers, please understand that the contents are based on availability and that on occasion a diverse range is not always available.

Rated 5 out of 5 stars

Quality food at great prices

Toogoodtogo is a game-changer in the fight against food waste and a win-win for both consumers and businesses. The app's innovative concept allows users to rescue delicious, surplus food from local cafes, bakeries, and restaurants at a fraction of the original price. Not only does it help reduce waste, but it also provides an exciting and budget-friendly way to explore new culinary delights. The user-friendly interface, coupled with the thrill of discovering unexpected food treasures, makes every purchase an adventure. Toogoodtogo stands out as a practical and impactful solution for promoting sustainability while supporting local businesses, making it a must-have app for environmentally conscious food lovers. You should give it a try!

Date of experience: 25 June 2024

Rated 3 out of 5 stars

Great food and amounts but it varies.

Great food and amounts but it varies.
Overall a useful app if you pick your outlets well
Do NOT like dynamic pricing that has come in recently

Date of experience: 25 June 2024

Reply from Too Good To Go

Thanks for your message about our Dynamic Pricing system.
As a fast-growing company, we really appreciate your feedback - it’s a great tool for helping us improve our user experience. We recognise the work and effort you’ve put into saving food waste with us, and we want our partners to as well.

We are always researching new ways to save more food from the bin. With the introduction of Dynamic Pricing, we are aiming to achieve exactly that.

If you have any more doubts, please feel free to reach out to us via the Help Center anytime - one of our agents will respond as soon as they can.

All the best,
The Too Good To Go Team

Rated 3 out of 5 stars

Don't like how some stores like Whole…

Don't like how some stores like Whole Foods don't adhere to your time frame. For instance there have been several times that bags were sold out before the check back time. I make sure I get on 5 minutes before and said bags were already sold out. If they're going to be sold at 9pm, then it should say 9pm on the app; not 9:18.

Date of experience: 24 June 2024