Muziekhuis Souman Reviews

Very good shop, and very fast. Im satisfeld.

Date of experience: 29 May 2024

Jumping from a €100 61 keys Yamaha digital piano to a Roland fp10 makes everything an incredibly obvious upgrade. The robustness, the feel and the sound are just incredible.
The whole set was very easy to assemble.

Date of experience: 06 April 2024

I ordered a Roland FP-10 piano set and souman had the best price. The delivery was prompt and the piano sounds beautiful.

Date of experience: 30 April 2024

*I (Christopher) wrote the review below (translating to English as it was told to me in Dutch) by my friend Henri Kroes. I accompanied Henri today to Muziekhuis Souman.

From Henri:

Amazing store!
Very professional and well-stocked, with a relaxed atmosphere.
I was looking for a semi-acoustic and had a large selection from which to choose.
I was given all the time & freedom I needed to try out a few different models, and found a beauty that exceeded my expectations.

Super-friendly and helpful staff - I can’t thank you guys enough for your kindness & good vibe.

I’m VERY happy and satisfied with the guitar: a top-of-the-line Sigma jumbo acoustic with a perfect natural blond finish. It is a flawless and faithful copy of a Gibson SJ200, which costs many 1000s more.

The perfectly matched tiger-striped “flamed” maple back and sides are simply jaw-dropping! But more importantly - it plays like a DREAM.

For any guitar enthusiast this shop is well worth a visit -
Henri Kroes

Date of experience: 28 March 2024

Professional, customer friendly service and trustworthy people! I even got a more expensive product with discount because the one I've ordered (cheaper) was sold out. I'll definitely order there again.

Date of experience: 08 March 2024

Gorgeous and functional design, great quality. Sufficient space for a couple of books with music to play. Easy to assemble:) and it's very comfortable to sit. You can play piano long time and you will feel very comfortable twith your sitting! 100%+ recommend !!!

Date of experience: 17 September 2023

Amazing service, I got the guitar within 36 hours of placing the order, the guitar was in perfect condition, and the staff was very helpful and friendly when I spoke on the phone. I even got the guitar at a lower price than every other website. 10/10 cannot recommend enough!

Date of experience: 17 August 2022

Amazing store in the Netherlands. The staff is friendly and competent, very "human" feeling when you're there. I couldn't ask for more, Recommended!!

Date of experience: 10 March 2023

Great selection of products, good prices and very fast delivery. Would highly recommend them.

Date of experience: 05 January 2024

Value for money and delivered fatser than ever!

Date of experience: 30 April 2024

an excellent store 5 star service both via email and phone highly recommended store

Date of experience: 06 January 2024

Great service, customer service is really good. Very informative. Paul is great person.

Date of experience: 11 March 2024

Excellent service! I was emailed
my tracking number and Delivery was as promised the next day, perfectly packaged. Highly recommended!

Date of experience: 19 April 2023

It was my wife's birthday and they managed to make it happen to raise the day after I ordered the guitar that my wife wanted. Great quality.

Date of experience: 22 March 2023

quality is brand new, it had a good discount, and delivered 300km in under 24 hours :)

Date of experience: 04 December 2022

De communicatie omtrent de levering van dde piano ging zeer vlot.

Date of experience: 29 January 2023

Very quick and uncomplicated delivery of a great product. I recommend Muziekhuis Souman!

Date of experience: 19 November 2023

We have bought two guitars from Souman. The first time we were looking for an inexpensive guitar for a beginner. We were helped by a gentleman called Wilfried who took all the time necessary to chat to us about the different models that Souman carry within our stated price range. He was a very nice, knowledgeable and attentive bloke who is clearly very passionate about music and musical instruments. He made our experience a really positive one and I promised myself I would go to Souman to buy my next guitar when the time came.

A few months later, I was looking for an acoustic guitar. Having owned a Taylor in the past, that's what I wanted to get. Souman have a brilliant variety of all the newest stock of Taylor, Martin and a several other manufacturers (I'll confess I don't remember which others, I was only considering the two aforementioned brands). Anyway, we were in the shop for around 4 hours. During this time I was able to try every guitar I wanted, for as long as I wanted - without ever feeling like a nuisance.

Ard (one of the owners) approached us shortly after we arrived to offer us coffee. A little while later we got chatting and without exaggerating, it was like visiting an old friend. The amount of time Ard takes to speak to customers and provide them with advice is not something I've often experienced. On top of that, he's just a really nice bloke. There was no pushy salesman nonsense whatsoever.

Shortly after getting my guitar home, I noticed some superficial markings in the binding. Not the sort of thing that would bother most people, or that most people would even notice. All the same, I wanted to message Ard and ask whether it was something they could sort out for me when I took my guitar for a setup in a few months time. Ard responded that he would take care of it personally. He did everything he could to make sure the issue was rectified very quickly and reassured me that we'd find a solution. Which we definitely did.

In short, I can't say enough good things about Ard and Wilfried. I have been a musician for many years and it's often tempting to buy online for the convenience factor, though I would encourage anyone looking for a guitar to shop here first. Prices at Souman beat (or match) the ones you can find elsewhere - yeah, even at the 2 web giants. Even if the prices didn't match, it would be worth going to Souman for the service alone.

Date of experience: 31 August 2022

Great price. Great service. Very happy with my new guitar. Arrived safely via shipping.

Date of experience: 30 September 2023

I had some issues with my order which were fixed right away on the phone. They were friends and sorted me out straight away.

Date of experience: 26 January 2023