great quick and easy
Date of experience: 29 March 2021
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Reviews4.1
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easy to do business
Date of experience: 29 March 2021
Car insurance
Simple to follow and everything felt straight forward to sign up.
Date of experience: 29 March 2021
My first time purchase via a price…
My first time purchase via a price comparison site. Access and instructions from AVIVA was easy to follow.
Saved £116 !
Date of experience: 29 March 2021
Lost someone close to me, Aviva can't be bothered to answer me.
Contacted about a pension, Told it was in my favor. Then no payment made and absolute silence and ignoring emails for 6 months. Can not call this company as "they're receiving a large amount of calls, but appreciate my patience" Hard enough to loose someone then to be stiffed by the people handling your money too. Way to add insult to injury Aviva. Generally disappointed and reading negative reviews from other sites about this company brings these recent 5 star reviews into question about legitimacy. Apparently reaching this company by phone has been a challenge for over a year. Really? This is how you run a business?
Date of experience: 29 March 2021
Reply from Aviva
Hi Duangjai,
I'm sorry to see the situation and for your loss. If you could please get in touch with us at social@aviva.com along with your full name, policy number and this review attached so I can direct your complaint in the correct direction.
Kind regards,
Liv
Aviva Social Response Team
Find us on Facebook and Twitter @AvivaUK
Good service online
Good service via online. Easy to navigate and understand
Date of experience: 29 March 2021
very easy and quick to do on line
very easy and quick to do on line. Excellent price for same cover I had with a different provider last year
Date of experience: 29 March 2021
Quick and easy renewal of car insurance…
Quick and easy renewal of car insurance - recommended.
Date of experience: 29 March 2021
Straight forward forms to fill in. Also very attractive price for the actual car cover.
Straight forward forms to fill in. Also very attractive
price for the car cover.
Date of experience: 29 March 2021
quick and easy experience.
Date of experience: 29 March 2021
Easy effortless process
Date of experience: 29 March 2021
Very easy to get policy online
Very easy to get policy online. Very competitive quote
Date of experience: 29 March 2021
Would recommend
Good price, easy to navigate site. Quick and efficient service.
Date of experience: 29 March 2021
A very easy process and competitively…
A very easy process and competitively priced, I am very happy with Aviva, thank you very much
Date of experience: 29 March 2021
easy to use clear instructions great…
easy to use clear instructions great service
Lee
Date of experience: 29 March 2021
Due to being with the meercats site all…
Due to being with the meercats site all went well
Date of experience: 29 March 2021
Impressed
Competitive Price, good level of cover, efficient purchase process with all documents online.
Date of experience: 29 March 2021
Super fast transaction and easy to…
Super fast transaction and easy to complete, NCD verified automatically, very good service.
Date of experience: 29 March 2021