BloomPost Reviews

24,635  Excellent
TrustScore 4.5 out of 5

4.3

In the Dried Flower Shop category

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Reviews4.3

24,635 total


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Rated 5 out of 5 stars

Super

Everything went great. I was able to order from abroad and surprised my friend with a healthy and lovely plant. Cannot recommend it enough!!

Date of experience: June 07, 2024


Rated 5 out of 5 stars

Helpful

Gorgeous, efficient website and communication when the delivery was not made properly. They sent another order immediately. I really appreciated their attention and care. Yhe intended birthday present was late do to faulty delivery service, but they resent the order and i hope it will arrive correctly this time. Thank you very much!!!

Date of experience: May 05, 2024


Rated 5 out of 5 stars

I am very pleased with BloemPost

I am very pleased with BloemPost and have used their services several times in the past.
The quality of the gifts is excellent, the adding of a greeting card or other items easy and the website is attractive/ a purchase done without problems. My compliments to the team!

Date of experience: March 21, 2024


Rated 5 out of 5 stars

Lovely flowers, reasonably priced ♥️…

I was looking for a reasonably priced online florist to send some flowers to my mum. In my search I came across Bloompost. I ordered a bunch of 12 pink roses and a little bar of Tony’s chocoloney. With delivery (on a day of my choosing) it came to £21.35. Well worth it. Mum said the flowers were lovely and to write a good review.

Date of experience: February 03, 2023


Rated 5 out of 5 stars

Beautiful package maked professional…

Beautiful package maked professional 👌, young bloomen stay in water 💧 exactly today also and I think 🤔 3-5 days more so completely 1 week + 2-3 days. Awesome if anyone want order flowers for surprise with post it's the best place to do it +

Date of experience: February 11, 2023


Rated 5 out of 5 stars

Great Customer Service!

I made my first order and it wasn’t delivered via PostNL
I contacted BloomPost customer services and they acted swiftly to solve the problem by sending me a new package, which was eventually delivered. It arrived a little later than expected but they were friendly enough to get the problem resolved quickly and efficiently!

Date of experience: August 16, 2023


Rated 5 out of 5 stars

Excellent gift idea

I ordered flowers and a jigsaw for a friend who had been unwell and she was so happy to receive them. Coming through the mailbox was fantastic as it didn't matter if she was home to receive but they stayed really fresh in transit. The website is a little confusing to navigate as it's not possible to edit an order or add additional things on, so I ended up having to make two different orders which ended up being delivered on two different days but it wasn't really a problem - just meant that my friend felt she received extra gifts in the end!

Date of experience: November 21, 2023


Rated 5 out of 5 stars

Definitely recommend !

It was a gift for a friend and she was was very happy with it! The plant had beautiful packaging so I didn't need to worry how to pack it. I'm planning to order for myself and I definitely recommend for others!

Date of experience: August 23, 2023


Rated 3 out of 5 stars

Quite disappointing

The purchase, shipping was easy and fast. However I was quite disappointed with the quality and quantity of the flowers. The silk flowers didn't look much different than any other fake flowers and the size of the bouquet was also smaller than expected. Would have been nicer to have more photos of what it really looks like in a hand for example and not spread out flat.

Date of experience: February 04, 2024

Reply from BloomPost

Hi Julie,
Thank you for your review.
We are sorry to hear that you were not happy with the quality of the flowers. Can you send an email about this with pictures of the silk flowers to service@bloompost.nl? Then we can take a look with you.
Thank you in advance.
We wish you a lovely day!🌸
^Team BloomPost.nl


Rated 1 out of 5 stars

Disappointed

First thing, it didn’t arrive on the same day, next day when I called the customer service, she said maybe it’s delivered at the neighbors!! So and it’s an old and late delivery and we have to search for it!! This is very rude and very unprofessional, I paid for a good service and a good purchase, second it was not as shown on the foto’s, it was a smaller ( bos bloemen), which I was disappointed and embarrassed ( I paid allmost 19 euro for a couple of flowers which even didn’t arrive on time.

Date of experience: February 11, 2023

Reply from BloomPost

Good afternoon, thank you for your review. We are very sorry to hear this. Our apologies! Could you send us a picture of the flowers you've received? You can email these to service@bloompost.nl. We are happy to help you and find a suitable solution. Thanks in advance. ^Bloompost


Rated 1 out of 5 stars

Forgets orders, and does not return money

Despite ordering well in adbace for a friend's birthday, the order was never sent. When I followed up, they first peomised to send flowers of the same value. Again, nothing was sent. When I followed up again, they gave me a voucher. When I asked for my money back (since I don't intend on dealing with an unreliable company), they still insisted I keep the voucher and did not return my money. NOT recommended

Date of experience: December 21, 2023

Reply from BloomPost

Hi,
Thank you for your review.
We are sorry to hear that this happend. Our apologies for this!
We just answered you email and made the refund.
We wish you a lovely day!🌸
^Team BloomPost.nl


Rated 2 out of 5 stars

My order was unfortunately not send

My order was unfortunately not delivered because it was out of stock. But the day before I got the email of confirmation that it will be prepared and delivered the day after (as for my previous order).
So I was expected a confirmation of delivery but in place I got a message to say that it was not made because it was not available anymore.
For a normal occasion, I would say nothing but it was for someone who lost one of her parents, so it was also sad for us to not show her our support on time and with our first choice. Wel jammer...

Date of experience: January 26, 2024

Reply from BloomPost

Hello Salima, thanks for your message. Once again, we apologize for the inconvenience. We will take your feedback with us and do our best to be able to prevent this in the future. Have a nice day! ^Bloompost


Rated 5 out of 5 stars

Environmentally Friendly

I really liked that I was able to get the flowers in the mailbox, delivered in an environmentally friendly way, and the flowers were beautiful and smelled really good!

Date of experience: June 25, 2023