Trackpro Cn Reviews

2  Average
TrustScore 3 out of 5

3.0

Write a review

Company activitySee all

Reviews3.0

2 total


Sort:


Rated 1 out of 5 stars

I ordered a Shirem Trackpro 2.0 unit…

I ordered a Shirem Trackpro 2.0 unit for Aus$93+ what I received was some no name brand junk watch. It has Blood pressure monitor, glucose monitor, temperature etc. none of the readings have any connections to real values. When my actual glucose reading is 13.5 this junk shows i has 4.5. Blood pressure is same. Please do not get caught to this junk.

Date of experience: May 30, 2024


Rated 2 out of 5 stars

Very unreliable. They never "understand" (they say).

Simply, avoid any business with them.
Very difficult and slow communication. The "don´t understand" phrase is always present when we complain about this or that.
We had brought 8 units from them for a project. The tracker specifications don´t fully match with reality.
Incomplete and erroneous documentation lead us to ask them for server software code as for us it was impossible to make it to work (no handshake). Then they sent a new firmware (what means we will never have success by ourselves coding software for these trackers).
They promised the software ready in 1 week. After 1 month without software doing what we requested we realised they wasted our time, money and produced a big delay in our project.
We had asked for charge-back for the useless software (didn´t request tracker refund) and then they stop communication.
Horrible experience, so want to share for alert you about this Chinese company.

Date of experience: December 15, 2022

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account