3,434 total
Amazing product in love with my bracelets. And they shipped immediately I received product so quickly I was impressed. Very personal touch and love buying from such an amazing small business !
Date of experience: April 09, 2024
Reply from Simone à Bordeaux
Dear Ingrid, We are delight that our product and services reach your expectation. We remain available at any moment to help you. Have a lovely day 🌹
an incredible color palette, magnificent jewelry for all seasons. I recommend.
Date of experience: November 19, 2023
Reply from Simone à Bordeaux
Dear Nathalie your feedback means a lot to us. Thank you for being such a fantastic customer! 🌹
My mum offered me a bracelet Simone a Bordeaux. After wearing it a couple of times only, the paint started to go away. We managed to have it exchange but unfortuantely, the same is happening ot the new one. Beautiful bracelets but very poor quality
Date of experience: July 01, 2023
Reply from Simone à Bordeaux
We are truly sorry to hear about your experience with our bracelet. At Simone à Bordeaux, we pride ourselves on the craftsmanship and quality of our jewelry. Our fantasy jewelry pieces are made from enameled metal, meticulously assembled on elastic by hand to ensure durability and comfort. We understand the disappointment that comes with any wear that seems premature, especially when it's an item you cherish.
To maintain the beauty and longevity of your bracelet, there are specific care instructions that we recommend following. This includes keeping the jewelry away from water and cosmetics (such as perfumes) which can affect the enamel coating. You can find more detailed care guidelines here: https://simoneabordeaux.gorgias.help/fr-FR/comment-entretenir-mes-bijoux-simone-a-bordeaux-227585.
If the same issue has occurred with your replacement bracelet, we sincerely apologize for the inconvenience. This is certainly not the standard we aim for. We would love the opportunity to make this right and discuss a satisfactory solution with you. Please reach out to us at atelier@simoneabordeaux.com, so we can understand more about your experience and how we can improve it.
Thank you for bringing this to our attention, and we look forward to hearing from you soon.
Love everything. Have become obsessed. I have bought 12 bracelets so far!
Date of experience: April 12, 2024
Reply from Simone à Bordeaux
Your feedback deeply touches us, Cathy. Thank you for being such a loyal customer!
Firstly I would like to say that the sales assistant I saw in Bon Marché was adorable & as she didn't have size small she told me I could order online. I did exactly that & received my pretty bracelet quickly with a lovely card & pochette. I will definitely order again for myself, friends & my daughters. Merci & à bientot
Date of experience: June 18, 2023
Reply from Simone à Bordeaux
Thank you very much for your message Julia ☀️
I placed the order from North Carolina and was a little worried that it may not work out. I’m happy to say that I received the order in a timely manner, and was so pleased. The bracelets are beautiful and easy to wear and fun to coordinate.
Date of experience: October 09, 2023
Reply from Simone à Bordeaux
Hello Catherine, we're happy if you love our jewels :) We hope to see you again soon !
Love the jewellery ever since I discovered it on holidays in Biarritz. Now I buy it online from Ireland. All my friends do the same
Date of experience: January 17, 2024
Reply from Simone à Bordeaux
Thank you very much, it's a pleasure ❤️
Tellement t fan !
Qualité et sac au top !
Des couleurs de dingue !
On peut faire un million de combinaisons bref fan fan fan
Date of experience: August 27, 2023
bracelet conforme à la photo et à la description.
rapidité d envoi
Date of experience: December 18, 2023
Reply from Simone à Bordeaux
Bonjour Sophie, nous vous remercions ! Restez connectée pour de nouvelles collections 😉
Des couleurs pétillantes qui font envie au show room à Bordeaux !
Date of experience: December 22, 2023
Reply from Simone à Bordeaux
Merci pour votre message, nous sommes ouverts du lundi au vendredi, nous vous attendons avec impatience 😊
Everything arrived as expected. Nice quality and reasonably priced. I am very satisfied.
Date of experience: June 14, 2023
Reply from Simone à Bordeaux
Thank you very much Annetta for your message 🥰
Date of experience: January 18, 2024
Reply from Simone à Bordeaux
Bonjour Émilie,
Nous vous remercions pour votre commentaire qui nous fait réellement plaisir !
À très vite. 💕
Very beautiful bracelet with a brilliant quality
Date of experience: September 26, 2023
Reply from Simone à Bordeaux
Hello, thank you ! Hope we'll see you soon :)
Date of experience: October 09, 2023
Reply from Simone à Bordeaux
Merci pour votre retour, à bientôt chez Simone à Bordeaux :)
Reply from Simone à Bordeaux
Merci beaucoup Odile 😇
Reply from Simone à Bordeaux
Merci beaucoup Louise ! Au plaisir de vous revoir.
Date of experience: March 12, 2023
Reply from Simone à Bordeaux
Merci beaucoup, nous sommes super heureux de savoir que nos créations vous plaisent !! 🥰
