Company activity
Updated 8 hours ago
This page gives you a detailed overview of how Joom has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: April 2018.
Verified additional company details
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Registered domain name ownership
Domain name confirmed in a third-party database
Bank account
Bank account registered during subscription process
Pays to access extra Trustpilot features.
Asks their customers for reviews — whether positive or negative.
Review sources
Where reviews have come from for the past 12 months
Organic
1,239
Verified
8
Invited
3,204
Redirected
0
Total reviews from the past 12 months
4,451
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How Joom got its reviews in the past 12 months
Reply behavior
How Joom replied to negative reviews in the past 12 months
Joom’s flagging activity
How frequently Joom flagged their reviews in the past 12 months
What's a flagged review?
Joom may flag a review if they think it's in breach of Trustpilot's guidelines.
Joom selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- Joom flagged 75 of their reviews a total of 76 times.
- 2% of those cases turned out to be invalid.
* Data doesn’t include the 1 flagged review that Trustpilot is currently investigating.
What happened to the 75 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
11
Reviews removed from trustpilot.com
64
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Joom
2
Reviewer resolved the breach of Trustpilot's guidelines
9
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
57
Reviewer didn't resolve the breach of Trustpilot's guidelines