Dog Standards Reviews

53  Excellent
TrustScore 4.5 out of 5

4.6

In the Pet Store category

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Reviews4.6

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Rated 5 out of 5 stars

Amazing company and food!

I'm so impressed with Dog Standards. I'm a Farmer's Dog customer in the US, I'm currently in Canada for the summer and we've recieved two Dog Standards boxes and our dog is absolutely obssessed. Deliveries always show up on time, great customer service and the quality of the food is like none else. We tried a couple of other fresh brands before we found Dog Standards and our dog would turn their nose to them all. Thank you Dog Standards for making the best food!

Date of experience: June 07, 2024


Rated 4 out of 5 stars

5 day delivery for fresh dog food? - resolved

4 days after my order, it was shipped out on a Thursday, and I didn't receive the box until the next Tuesday. Trust me when I say my room smelled like shXt when I opened the box. 1. Why will a fresh dog food company NOT ship the package with express delivery? 2. There doesn’t seem to be any kind of ice or cooling mechanism in the box. Even if it’s delivered next day, I doubt the food will still be fresh after being in room temperature for a day.

Date of experience: October 02, 2023

Reply from Dog Standards

Hi Maggie, we are so sorry about your Dog Standards delivery arriving late. We can confirm that we did send the box for next-day, express shipping and we always strive for every delivery to arrive right on time. Unfortunately, we don't have control over courier delays in the case that they cannot make it to you that day, which is a rare occurrence but possible. In this case, we have contacted you and offered you a full refund for this box as well as to send you a fresh new box free of charge. We do in fact send all of our shipments with dry ice or gel packs, you may not see any dry ice in your box as it sublimates over time and will leave nothing behind while still leaving the food frozen. Once again we apologize for the inconvenience this may have caused and look forward to making it right.


Rated 5 out of 5 stars

Yummy and Healthy Dog Food!

Dog Standards is a lovely company, run by great women and being Canadian owned is awesome! My dog is excited when he knows Dog standards is getting added to his meal, as we use it as a topper and he licks it all up! I recommend to all my friends!

Date of experience: May 12, 2024


Rated 1 out of 5 stars

unknowingly signed up for subscription

unknowingly signed up for subscription - no warning emails just taking my money gross scheme

Date of experience: May 11, 2023

Reply from Dog Standards

Hi Arshan,

We apolgize if you didn't realize you were signing up for a subscription. Upon checkout you agree to a subscription and have access to cancel your subscription at any time before you're charged again. Failure to cancel your subscription will lead to recurring charges, as many of our pet parents love the convenience of this service.

Please contact our customer care team at help@dogstandards.ca so we can make things right for you.


Rated 5 out of 5 stars

Highly recommend

Ever since I started feeding Dog Standards to my dog, she's been so much happier and energetic, and her gut health seems to be doing so much better, with her digestion actually being consistent. I've also noticed the normal eye discharge she used to get has disappeared. She also now jumps for joy at every single meal, when it used to be a struggle to get her to eat. They also offer great customer service - they're very responsive. Highly recommend :)

Date of experience: February 20, 2023


Rated 4 out of 5 stars

Very fast shipping

Very fast shipping, product is amazing and dogs love it! Only down side is it’s a bit expensive.

Date of experience: June 15, 2023


Rated 5 out of 5 stars

Love this brand! Highly recommend!

I found Dog Standards at the Canadian Pet Expo and was given a sample. My extremely picky 2 year old Maltese/Shih Tzu ate it right up, when he normally sticks his nose up at many high quality foods we've tried. I bought a couple packs from the expo and have since subscribed to their bi-weekly deliveries. Finally, a food that my dog continues to love and I don't have to mix treats into it to entice him to eat it!

Date of experience: June 30, 2022

Reply from Dog Standards

Thank you so much for the kind words Dawn! We're so happy that we could be a feeding solution for your picky eater :)


Rated 5 out of 5 stars

The food is so amazing

The food is so amazing. My dog just lapped it up. I will continue to order from them. They are a small start up company and I hope they will continue to thrive.

My neighbour recommended them to me and we are hooked. Please be patient with them as they are very very busy.

Date of experience: April 16, 2024


Rated 5 out of 5 stars

Dog Standards dog food experience

Ordering from website was user friendly. Instructions were clear to follow for transitioning to your dog food and amounts to give once fully transitioned.
Our dog gets so excited to get her food.

Date of experience: February 01, 2024


Rated 5 out of 5 stars

Quality product, great customer service!

I've been a customer for a while now and have made several changes to my orders while we figured out which recipe my picky boy preferred and how much he would eat. Each time the dog standards staff was super friendly and helpful and always accommodated my requests. The food looks and smells great and Jasper gobbles it up! Ive tried just about every brand out there and dog standards is superior by far. I'm also loving the new packaging. Great product from a great company.

Date of experience: March 21, 2023


Rated 5 out of 5 stars

Hands Down Best Gently Cooked Food in GTA

I tried several gently cooked food providers in the Toronto area and hands down my pup loved Dog Standards the best. I had to take away the bowl to stop him from licking every last piece out. For me, I like the convenience of the packages being pre-measured, no partial packages in the fridge or a scale to know how much to feed. I also appreciate that pet nutritional needs were taken into consideration when developing the meals, such as including necessary grains to reduce the risk of health conditions.

Date of experience: January 02, 2023


Rated 5 out of 5 stars

Super convenient

Easy to order. Arrived well packaged and on time. Food is consistent and enjoyed by my 6 month Bichon. My only criticism is that the food is quite crumbly. Maybe a moister texture would prevent the mess she leaves. Otherwise, no issues. Overall, a well managed and super convenient service.

Date of experience: June 06, 2022


Rated 5 out of 5 stars

Every morning is a party with Dog Standards on the menu!

Dog Standards was an instant hit with our two Italian Greyhounds! My girls, who are usually picky and sensitive to new foods, dove in on the first taste and haven’t looked back! Every morning is a party at our house with Dog Standards on the menu. It’s so easy and convenient with delivery to your door. The best part is less poop than on kibble and beautiful shiny coats! Highly recommend to anyone looking for something more than just kibble for their pup.

Date of experience: May 30, 2022

Reply from Dog Standards

We're so happy that your girls are loving their Dog Standards recipes Sarah! Smaller, better quality poops are definitely an amazing outcome of feeding fresh!


Rated 5 out of 5 stars

Paws down my pup’s favorite food!

I highly recommend Dog Standards food! I expected it to be higher quality than the wet food I bought at the pet store (which was high end) but when I received it I was blown away by the quality - it looks good enough for a human to eat :) And my pup adores it - he starts crying for it as soon as I pull it out of the fridge :) It’s even helped me with his separation anxiety training. Before when I left, he would hardly touch any food, he was too distressed. Now if I give him Dog Standards just before I step out, he hardly notices I’m leaving he’s so focused on his food! :D

Date of experience: August 05, 2022


Rated 5 out of 5 stars

My dog LOVES Dog Standards

My dog LOVES the fresh food and Jessica is so kind and really cares about the nutritional needs of our pups. I love that a veterinary nutritionist is on board and helped to develop a balanced formula to ensure our pups are as healthy as can be. Thank you Dog Standards!

Date of experience: February 23, 2023

Reply from Dog Standards

Thank you so much for the kind words Kelly! We take great pride in developing our recipes to the highest standards.


Rated 5 out of 5 stars

Excellent communication

Turned out because of my remote location the regular delivery service wouldn’t work. I was informed by email promptly and a new courier was arranged complete with updates. My dog loves her food and I feel good feeding my baby healthy

Date of experience: November 04, 2022


Rated 5 out of 5 stars

Dogs Standards has been a game changer…

Dogs Standards has been a game changer for my morkie. He loves his food and is no longer a picky eater. It is comforting to know he is getting all the nutritional value he needs while enjoying a professionally made meal. We love Dog Standards!!

Date of experience: March 21, 2023


Rated 5 out of 5 stars

Best Decision Ever!

Rudy (10yr old yorkie) has been eating Dog Standards now for about a week. It has been the best decision I have made. He has always been an incredibly picky eater and always needs treats added to his meals every day to try and get him to eat. With Dog Standards, I mix it 50/50 with some of his Kangaroo kibble and he eats it all in one go. In fact, I’ve noticed he is much more interested in his food and eating!

I love the fact that I can read and understand all the ingredients listed in the recipes. It is also fantastic to be able to support local and female owned Canadian businesses.

Thank you Jessica and Dog Standards for making the hardest part of my day, now the easiest.

Lauren & Rudy 🐾

Date of experience: April 28, 2022

Reply from Dog Standards

Hi Lauren, we're so happy to hear that Dog Standards recipes have been providing so much relief to both you and Rudy! Thank you for your support!


Rated 5 out of 5 stars

My daughter referred me to DogStandards…

My daughter referred me to DogStandards and my 3 babies loved the home cooked meals. My morkie has lots of allergies and is on medication and it seems it’s helping with her allergies which I am greatful. My chis loves it too.

Date of experience: December 20, 2022