Articles

What will be displayed on my credit card statement?

You’ll be discretely billed by one of our first class processors, either: JAVBILL.COM , Epoch.comĀ  or SegpayEU.com, nothing else will be mentioned. 100% safe, 100% sure

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How do I cancel my membership to your website ?

There are lots of easy and convenient ways to cancel your membership. The information you will need is the name of the billing company you joined with as well as the original email stating the subscription or members ID and possibly your credit card number. With this information you can navigate to the appropriate billing […]

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Frequently Asked Questions:

  • I lost my login/pass
  • Watching the Dvds is really slow...
    • Watching Dvds can be done in various speed, you MUST have a broadband connection to chose the HD watching option, if you don't have a broadband connection please chose a slower option, quality will still be the same but the screen size will be smaller...
  • Videos are too huge for me
    • Our videos are ALL in High Quality, thus the size of those videos very from 300Mb to more than 50mb each... If you don't have a broadband connection it may take a lot of time to download the whole video ! We provide low resolution videos in order to support slower internet connection
  • My access is blocked, can't login anymore
    • If your access is blocked and you can't login anymore, contact us, sending your username and/or the email you used to signup. This may happen if you use your login/pass on different computers, our security system blocks those kinds of attempts. DON'T share your login/pass with anybody, you'll be blocked !