Aeroplan Contact Centre/AeroService Numbers

To book Aeroplan reward travel or to request general information about the Aeroplan program, call the Aeroplan Centre for your area:

Aeroplan Web Site Support & Non Flight Rewards assistance

For technical assistance for web site problems related to navigation or online booking inquiries, or...

For online booking inquiries including car rentals, hotels, merchandise and gift card, please contact the Aeroplan Non Flight Rewards Centre

In Canada and the U.S.A.

1-866-689-8080

1-902-367-8445 (local)

Hearing Impaired (TTY) Web Support - Canada or US:
1-866-333-2499 (toll free)
1-902-626-4018 (local)

Hours of operation: 7 days/week
07:00-02:00 Eastern
04:00-23:00 Pacific

Existing Non-Flight Reward Transactions.

If you have redeemed for any non-flight reward including Car, Hotel, Merchandise and Gift Card and have inquiries such as delivery status, lost/damaged merchandise or general product information, please contact the Aeroplan Rewards Centre at 1-800-310-3893 (local 1-416-498-0116).

For all inquiries related to the Aeroplan Music Store, including forgotten passwords, technical support, or music download issues, please consult the Aeroplan Music Store Contact Page.

For technical assistance or customer service inquiries related to the Aeroplan eStore, please contact the Aeroplan eStore Web Support Assistance Centre:

In Canada and the USA

1-866-484-0663

Hearing Impaired (TTY) Web Support - Canada or US:
1-866-333-2499 (toll free)
1-902-626-4018 (local)

Hours of operation: 7 days/week
07:00-02:00 Eastern
04:00-23:00 Pacific