503 total
Very fair prices, not ripped off like most other car rental companies, great little car in perfect condition, friendly staff at Alicante Airport, easy collection and drop off
Will definitely use again without doubt
Thank you Malco !
Date of experience: 27 August 2024
I am a big fan of MALCO . Today definitely reinforced this opinion . The Golf I ordered had not been returned in time . So the super kind lady on the desk upgraded me to a brand new VW T-Cros but at the Golf rate . The process was smooth . The service is always professional and client centric . The best !
Date of experience: 26 September 2024
5 years happy, I have rented cars from Malco for 5 consecutive years, at Castellon Airport, no other rental company has offered that assurance of only paying 100 euros deposit, that's for fuel, and is returned promptly if you refill, if you don't they will only take a little more than the fill up cost. Considering you are not next to a petrol station I think that's fair play. Most importantly you are covered for any damage. I haven't ever damaged a car, however other companies take a 1000 euro deposit and are likely to complain about a dust scratch, which can be removed with T-Cut.
Rest assured Malco, for me, personally, have been the best rental experience I've found in Spain. I say that genuinely, after troubles with bigger corporations.
It's the type of service that benefits customers, I hope it continues with the same ethics, makes life so easy for holidays with no car stress.
Date of experience: 23 September 2024
Brand new car, quick and friendly service at pick-up and return in Alicante, all details clear from the start and friendly support online anytime, great price with full insurance. Got no worries for 2 weeks. Excellent service, great experience. We will be back for a new rental 100 %.
Date of experience: 12 August 2024
Just got to Malaga airport to pick up our car. Only to be told the meet & greet guy has no record of our booking. We have a booking reference number, a confirmed booking email. But still no & as it’s a Saturday the office is closed!! Shocking service. Please do not use this car rental company!!
Date of experience: 21 September 2024
The experience with Malco has been very positive. We encountered that Malco is one of the few places in Spain with high customer service, friendly process for rentals and great value of your money.
Date of experience: 15 August 2024
The service in Valencia is excellent. They give you a great car and you pay everything at once, no hidden charges if you choose to pay the excess straight away. Due to personal reasons we had to return the car earlier and they readjusted the price and gave us some money back, which was excellent.
However their colleague in Alicante, where we returned the car, was not so professional. Was late to the airport and made us pay to renew the express parking ticket which should have been him doing since he was late, plus he didn't speak any English.
Date of experience: 05 July 2024
A truly excellent car rental, no surprises. €100 deposit in case of not replacing fuel, refunded in 4 days.
Fully insured, no additional insurance, pick up and drop off easy to do on site at Malaga airport.
Really nice car as well. Could not be happier.
Date of experience: 06 July 2024
late flight in to alicante. one phone call and car delivered to airport - no waiting - all paper work done via email before hand, no personal excess on insurance so did not have to worry about missing any scratches on car. Drop-off was a phone call 5 mins before reaching alicante airport and pick up was no fuss, no paperwork. Plus NO out of hours surcharge!! highly recommend following my experience.
Date of experience: 01 May 2024
Excellent experience. At first was a little unsure as have never hired a car through a 'meet & greet' method. All worked out fine and was fairly easy. My poor Spanish did help me out at times however as the representative didn't speak much English. We did however 'get there'. Would not hesitate to use Malco Car rental again.
Date of experience: 17 May 2024
Very good, fast and efficient service from start to finish. Both picking up and leaving the car. The car we received was new which I appreciate, very clean as well.Really good price.Warm and professional staff. I will come back, every time.Thank you very much !
Date of experience: 11 July 2024
Value was amazing and everything went exactly as said.Car was dropped to us in Valencia airport and was collected from us at the same location.Definitely going to use them again.
Date of experience: 10 July 2024
We got a new car (730km on board), great service, straight at airport, no excess, no hidden fees, only 100 Euro deposit which has been refunded minus mileage overused (1,030 km limit), then 0.10 p per km. We travelled a lot around, Barcelona, Valencia, Peniscola. Great experience!
Date of experience: 24 May 2023
Excellent service, we arrived at Alicante airport called the hire company as directed. The lady arrived with the car, made payment as quoted, no extra sales pitch, and off we went.
Return was every bit as simple, called 20 minutes prior to arrival at the airport where we were met by the Malco representative they refunded my deposit and took the car.
The car itself was spotless. Very impressed and would use again
Date of experience: 12 January 2024
I almost never leave reviews but Malco should be regarded as the beacon for how car rental should operate. Quick handover. All paperwork prepared in advance. Good value, all-in rental price. No lengthy attempts to upsell additional unnecessary services. I would also look for these guys to book cars from.
Date of experience: 01 September 2023
Absolute first class service. This company does not have any hidden extras with premium insurance. The price you pay includes full insurance giving you complete peace of mind. It’s also meet and greet both for collection and drop off at the airport. 100% recommend this car hire company.
Date of experience: 28 December 2023
Avoid this Company.. Arrived Valencia Airport after a 2 hour delay. Called the number and no answer Called again and again and then Called the office and again no answer. This was 9.30 pm Saturday evening. Had to get a cab to Moraira costing 200 euros. The next day I called the number again and a man answered and told me they don't check flight times and then hung up.
Absolutely the worst treatment ever by a car company.
Date of experience: 02 September 2024
Great car hire experience, just picked up the car and left it back, both times were out of hours but that was no hassle. No cheep excuses for so-called damage, everything was included (all insurances). The most carefree car hire experience I have ever had. I'm going back to Spain at the end of the summer and I will definitely be renting a car again from Malco
Date of experience: 22 April 2024
If only other Spanish car rental firms could be this good. I've used them numerous times and always the same. Quick, easy, good cars, never some tripwire to put in an extra charge. You pay your fuel deposit which is returned very quickly, don't pay for the car until you collect it. They are just excellent!
Date of experience: 04 March 2024
Good experience from start to finish, good conditioned cars, met at the airport in specified place, returned the vehicle at the same spot, no hassle to recieve my deposit.
Have used this company several times and they have always provided a good service, both for cars and vans.
Date of experience: 30 May 2024
