InPost UK Reviews

795,797  Excellent
TrustScore 4.5 out of 5

4.6

In the Shipping and Mailing Service category

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Reviews4.6

795,797 total


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Rated 5 out of 5 stars

Easiest parcel drop boxes I've ever…

Easiest parcel drop boxes I've ever used! The only downside would be there's either not enough collections from the courier and boxes are full for a while or people don't pick their parcels up and leave the lockers full for a long time

Date of experience: 27 September 2024


Rated 5 out of 5 stars

InPost lockers always located somewhere…

InPost lockers always located somewhere convenient. Quick delivery always a helpful email keeping me updated. Like how the box size you needs comes open as sometimes forget what postage is used if posting multiple packages

Date of experience: 24 September 2024


Rated 5 out of 5 stars

Convenient and Reliable Parcel Service

InPost.co.uk offers a convenient and efficient parcel delivery and collection service. The locker system is easy to use, with no long queues or waiting times. It's available 24/7, making it incredibly flexible for busy schedules. Tracking is reliable, and the service is fast and affordable. Highly recommended!

Date of experience: 24 September 2024


Rated 5 out of 5 stars

Easy to use

Easy to use, collecting my parcel. Downloaded the app which made the process very simple. Quick delivery to my local InPost and updates in my messages. Will happily use in the future.

Date of experience: 24 September 2024


Rated 5 out of 5 stars

Easy to use

InPost kept me informed at every stage of my delivery. It was also very easy to navigate through the screen when I picked my parcel up. I will definitely use this service again.

Date of experience: 24 September 2024


Rated 5 out of 5 stars

Very kind customer service

I mixed up what compartment my parcel was going in and had to call customer service. The girl I spoke to was so helpful, kind and made resolving the issue quick and easy.

Thanks so much for all your help!

Date of experience: 27 September 2024


Rated 5 out of 5 stars

Safe and Effective

I believe that's the best choice if you're not home to get your parcel. You collect it when is convenient for you and also in a safe place. Absolutely recommended!

Date of experience: 18 November 2023


Rated 2 out of 5 stars

InPost locker was unpowered and couldn’t retrieve my item

When I came to pick up my package, the InPost locker was unpowered and couldn’t retrieve my item, had to come back the next day.

There were also two lockers with the same address at the same location, meaning I was confused as I only knew of the first locker before I called customer support.

Date of experience: 23 September 2024


Rated 4 out of 5 stars

It is so very wet out there!

All collected according to plan but just one niggle
It was absolutely pouring all day and the canopy at the collection point is woefully short and offers no protection whatsoever.
I got drenched just collecting one parcel.
Please consider remodelling for the future to act as a better shelter from strong sunlight and rain.

Date of experience: 22 September 2024


Rated 3 out of 5 stars

Once I found the machine all easy and…

Once I found the machine all easy and straightforward. But having never used a machine before I went into the shop and tried to use that one as the correct one outside the shop had ebay plastered all over it and I thought it was dedicate to them.

Date of experience: 24 September 2024


Rated 5 out of 5 stars

Using in post

It’s really easy to use, good instructions and you can track your parcel both posting and waiting awaiting delivery.

Date of experience: 24 September 2024


Rated 5 out of 5 stars

Great so far

So far, a great experience using InPost. I use my local post office to drop off, which is super convenient.

Date of experience: 27 September 2024


Rated 5 out of 5 stars

Such an easy process

Such an easy process, I was kept up to date with the journey of my parcel,would definitely use again .

Date of experience: 24 September 2024


Rated 5 out of 5 stars

Simple & effective service

Simple and easy to use, parcels delivered very quickly, I have already recommended to family and have personally used this service again.

Date of experience: 24 September 2024


Rated 4 out of 5 stars

Great

Very easy and convenient to use, sometimes full when you arrive even tho the app says there are spaces which can be annoying.

Date of experience: 24 September 2024


Rated 5 out of 5 stars

Easy to use

Very quick and easy process and using one at a supermarket means hassle free parking

Date of experience: 27 September 2024


Rated 5 out of 5 stars

Easy to use

Easy to use. Staff very efficient at getting the parcel and delivery was in the time frame given. I

Date of experience: 27 September 2024