Ruby Riches Casino Reviews

I won 169 and they didnt pay winnings

Date of experience: 15 June 2024

Ruby riches is an excellent go to casino, it has a very large selection of games including most entent video slots.
It's easy to use on mobile or pc and accecpts pretty much all payment/withdrawal methods including paypal, plus withdrawals are fast!
Live team are easy to talk to and emails are responded to promptly.
Overall it's an excellent casino and easy to get on with, deffenalty worth a visit.

Date of experience: 18 June 2018

Do not touch this site. For the last four weeks I have been trying to withdraw a win. All of a sudden it seems I have met my level of depositing and I now have to prove my source of funds. This has never happened when I have been depositing and it seems very strange when I suddenly want to withdraw money! There is no way of contacting the site direct and it seems you have to go through a generic “ customer support” who don’t even know which site your inquiring about. I have sent an email every day and it is very rare that I get a reply, the ones I do are generally generic messages asking for details I have sent numerous times. Anyone have any ideas what to do next?

Date of experience: 29 June 2021

Problems and issues all the time with the CS at RR with a completely unatainnable or cashable bonus. I disagree with the star rating here. There are so many decent hard working casinos out there these days.

Date of experience: 21 February 2019

Highly recommend!! I joined this casino with a bonus , bonus money got wagered and I ended up pocketing just over £100. About One week later I deposited £10, came out again with over £100 . The Games are really good they have the best selection. Best game to play is ted as he seems to ‘wake up’ quite a lot triggering the bonus, this and pixie forest is where I seem to win big!!

Date of experience: 19 June 2018

Really good site, you can choose from 600 different slot games, for slot lovers, this is a gold mine! And yes, they PAY! Customer service is always present and super helpful. So far, this online casino is really awesome! I recommend it!

Date of experience: 24 August 2021

Opened an account at 01:03

Deposited £56 received bonus £50

Picked one Game £1.20 Spins

Won Nothing.....took all my money then the bonus.

Took 20 mins....account closed 01:23

If you do one good thing in your life....just one....never open an account with this disgraceful Company.

Date of experience: 04 September 2021

Been playing at RR for a long time and they do look after me there with a VIP option as well as regular emails with decent bonus offers if you have not played for a while.

Date of experience: 29 January 2019

Lots of AMAZING reviews on this site for what is an average casino which looks a bit dated. It works OK but there are so many better casinos out there!

Date of experience: 10 December 2018

Ruby Riches is a very fair site I’ve recommended it to my family and friends it really is the Casino where u can win plenty of Riches the name says it all

Date of experience: 18 June 2018

I just wish that it was easy to get paid as it is to pay in. There are 50 ways to deposit at Ruby Riches and only a few ways I can recieve winnings. Site plays OK but looks like it could do with a bit of a redesign. I am giving 3/5 for the lack of innovation at this site.

Date of experience: 25 January 2021

My experience of ruby riches as been very good they give good bonuses have a wide variety of games and withdrawals are quick

Date of experience: 18 June 2018

I am a mum of 4 children. i use to love going to bingo and playing on the slots . but the past year i have bin house bound due to back problems . and every now and then i love to unwind and chill out when the kids have gone bed and play the slots . and its even better when i recieve a bonus code .i dont play all the time . but when i do i enjoy it the slots are awesome and really enjoyable

Date of experience: 18 June 2018

A good site, support is friendly and fast, always happy to help,
Withdrawals have been quick and without issue, happy to reccomend and pass on the fun!

Date of experience: 18 June 2018

As well as your deposit they also offer multiple bonus and free spins together not a lot of casino sites offer this with low wagering and alit of games to chose from excellent support and well worth a play in my opinion thumbs ups

Date of experience: 18 June 2018

Game selection is an issue... If you deposit 25£ and you get 50£ bonus you can only cashout 4x your money. That is a joke.

Date of experience: 20 October 2018

I deposited £20 as a new Customer. I was given a further £40 to play with on top. Ok, fair enough not overly bothered about bonuses but you never know. Wow! £2000 wagering requirements, well that’s never going to be reached. 5 hours later I am £415 off meeting my requirements and I have £364 still in my account. I thought to myself “I can actually do this!”. So I go for it, Jurassic world, £2.70 a spin! Never play at this level but it’s go hard or go home. In a matter of minutes (and I mean minutes) I’m at £1,380 and I start to count down my few remaining spins until my requirements are met and the money is mine. A few spins later, “one more spin to go!” I spin it one more time and my balance goes from £1,380 to £154. They require you to turn over £2000 from a £40 bonus, a feat by itself and then if you manage it and win they require a hefty % of that winnings. DO NOT USE THIS SITE FOR ITS BONUSES. There are plenty of site that are better than this that offer bonuses and when you finish them the money is yours, ALL OF IT! I was fuming when this happened and needless to say I closed my account and will never be back to these or their sister sites. Honestly, take my advice, use a site that doesn’t hide stupid little terms like this in the small print. AVOID!!!

Date of experience: 27 December 2018

Brilliant I have made quite a few big withdrawals & into my bank super quick

Date of experience: 18 June 2018

Brilliant site ! So many trusted games and super fast pay out with only one day pending ! I would highly recommend this site

Date of experience: 18 June 2018

Good looking site. Haven't had a big win to withdraw so don't know what that's like. But love the amount of different games on here.

Date of experience: 18 June 2018