8,075 total
the ordering process was easy and delivery prompt. website informative. only criticism is your email recommending first time users slowly introduce the product to the pet (as in 1/4 scoop to start, then work up to full scoop) arrived AFTER we had received the product and used it. your advice should come earlier and be more prominently placed on the packaging.
Date of experience: 23 September 2024
My 11yo jack Russell X was limping and holding up his right rear leg he was just getting on age but is a very active dog. I came across Petz Park Hip and Joint powder .We followed instructions and now some 4 months later he jumped up on the bed which he hasn't done for a long time. so we will keep using the product to help him maintain a better life for him
Date of experience: 27 September 2024
supply was fast and efficient with additional information provided. I look forward to my little dog's health improvement. He has Cushings Disease, not sure if this will help but figure worth a try. Thank you.
Date of experience: 23 September 2024
I bought a variety of powder supplements for my little critters who were suffering from allergies with nothing working, after a week on the powders, my chihuahua specifically, grew most of her fur back and has nearly altogether stopped scratching, she's more energetic and like a little puppy again. I really didn't think it would work and used it as a last option. Honestly was the best decision I made for my animals.
Date of experience: 01 September 2024
Reply from Petz Park
Hi Danielle, that's an amazing feedback! We're really happy to be a part of your pets' journey. Thanks for allowing us to help and for sharing updates about your cats and your chihuahua. We would love to get more updates as we go. You can even include a photo of your pets next time! ❤️
I have purchased my second packet and I’m waiting for the excessive hair to stop falling out. We have chihuahua dogs short long and double coat, and trust me when I say my bed my carpet looks like extra dogs with their under coat falling out. Our vet put me onto you guys and the supplement I’ll continue to use. Using half a scoop for each dog we don’t need big packets which is cost effective. Thank you
Date of experience: 23 September 2024
Reply from Petz Park
Welcome back, Joanne! Thank you for being such a loyal customer of ours. We truly appreciate you for trusting us with your dogs' wellbeing. Please continue to keep in touch with us, and feel free to share your dogs' pictures next time. We'd love meet the gang! ❤️
Finding the right product for my two was easy. Ordering was easy and communication was great in regard to the order. It arrived quickly and I haven't had an issue getting it into my two puppies who are very fussy!
Very happy!
Date of experience: 16 September 2024
Reply from Petz Park
Thank you very much for your feedback, Rachael! We are glad to hear that we’re off to a great start. Please continue to keep us updated on how we're going. We'd love to hear from you again. ❤️
Probotics are a godsend as well as the skin and coat, my british bull dogs and frenchie couldnt go without it, These two have made such a big difference to them, there paws and face are clean and no mire issues. Thanks petz park.
Date of experience: 24 September 2024
Reply from Petz Park
Thank you for sharing your wonderful feedback, Chissy! We're glad to hear that you're having a great time with us here at Petz Park. Please promise to send us frequent updates as we go, we'd love to hear more about your dogs next time.❤️
Excellent product,’ Hip and Joint ‘ didn’t have it for my dog for one week and he started limping again, felt so bad I thought I would do the smart thing and made it a repeat order. Thank you’ Petz Park
Date of experience: 22 September 2024
Reply from Petz Park
Thank you for your feedback, Kevin! We're so happy to hear that we're going well so far. You should also have received a separate email that allows you to share your feedback straight to our product page. You can even include a picture of your dog. We'd love to meet him/her! ❤️
Was easy to order and prompt delivery. I bought the probiotics as my dog has had antibiotics. She's used these before and they worked well. Her skin became less sensitive.
Date of experience: 25 September 2024
Reply from Petz Park
That's incredible! Thanks for letting us know and we're really happy to hear that you like our service. Please keep sending us more updates over the coming weeks and feel free to include a photo of your girl too. We would love to meet her! ❤️
I have had my 13 yr old cavalier (Lady)on the liver support supplement for a couple of years now. I also use the probiotic and hip and joint formulas. She is still going strong and I’m sure these products are helping.
Date of experience: 24 September 2024
Reply from Petz Park
It's great to see you again, Kylee! We're so happy to be a part of Lady's journey. Thanks for allowing us to help her! We appreciate you for being a loyal customer of ours, it means the world to us. Please keep sending us updates on Lady's wellbeing. We always love hearing from you. ❤️
fantastic products use them for both our dogs, highly recommend there probiotics,& the hip & joint formula.The difference its made in our dogs day to day life is life changing for them.
Date of experience: 19 September 2024
Reply from Petz Park
That's amazing to hear, Debbie! We're delighted to be a part of your dogs wellbeing. Thanks for recommending us and for being such a loyal customer for us for over a year now. Please promise to keep sending us updates. We would love to stay in the loop! ❤️
Was very easy to choose the products I wanted and pay for them. Was totally surprised when an email arrived saying my products were being packed on Sunday!!
Then another came that said they were being collected by Australia Post.
Leigh Petersen.
Date of experience: 21 September 2024
Reply from Petz Park
We're glad to know that we're off to a great start, Leigh! We're so thrilled that you're happy with the service. Please continue to send us more updates as we go. We would love to hear from you again soon! ❤️
Delivery fast an friendly great administering advice..hope it works for my 6yrs toy poodle rommy...licker. bites iiches his bk legs.thks
Date of experience: 19 September 2024
Reply from Petz Park
Welcome to the Petz Park family, Roz! We're really happy to hear that we're off to a great start. We would love to stay in the loop and get more updates on how Rommy is going. Please include a photo of him with your next update. ❤️
Website is easy to navigate with all the information needed about the benefits of each product and how long each bag should last according to the weight of your pet. Ordering was easy & the products were posted quickly. I’m looking forward to seeing the benefits for my two dogs.
Date of experience: 16 September 2024
Reply from Petz Park
Welcome to the Petz Park family, Sue! We are excited to have you onboard with us and are happy to hear that your first experience with us is off to a great start. Please keep us updated on how we go over the coming weeks and feel free to contact us anytime. We are here to help. ❤️
our dog has just turned 10yrs old and is showing signs of his age, with the use of your hip and joint powder he has the occasional zoomies up and down the hall and we can see the difference and joint has made
Date of experience: 23 September 2024
Reply from Petz Park
Happy birthday to your lovely dog, Deborah! Thanks for allowing us to be a part of your dog's routine for almost a year now. We would love to stay updated on your dog's wellbeing, so please promise to send frequent updates as we go. It would also be great to share a photo of your dog with us. We would love to finally meet him/her! ❤️
Easy to order. Appreciated being able to read how your product works and all of the positive reviews from previous customers. The price and being able to see how long each bag would last depending on the weight of your pet. Can’t wait to see the results!!!
Date of experience: 14 September 2024
Reply from Petz Park
Thank you for this awesome feedback, LeeAnn! We're delighted to hear that you find all the information we have on our website helpful. We're excited to get updates from soon. ❤️
Phoebe our English Staffy has had hip problems since she was rescued as a pup. I've tried a few hip/joint powders with very little help. Since discovering Petz Park Hip/Joint a year or so ago, Phoebe has very little to no pain. She in enjoying life with her exuberant Jack Russell sister. It's great to see her happy again as she is only 4 years old and hope that she has many more healthy years with us. Thanks Petz Park for giving Phoebe her life back, been a huge improvement.
Date of experience: 20 September 2024
Reply from Petz Park
That's incredible, Scott! Thanks for telling us about Phoebe. It's very heartwarming to know that she's happy and having fun with her sister! Thanks for allowing us to be a part of her daily routine and for your kind words. It would be great to stay updated on Phoebe's wellbeing. Promise us to keep sending us updates as we go! ❤️
Website couldn't find pdf for invoice and the express option is not express takes 2 to 3 days from Sydney to inner city Sydney I have had faster deliveries from Aust Post from interstate, so have idea why its so slow maybe end of week.
However there customer service is good and the web chat was very helpful.
Got exactly what I ordered so quite pleased regardless.
Date of experience: 13 September 2024
Reply from Petz Park
Hi Kat, we are sad to see that you decided to leave us a 3-star review for the service that you received from our end. Express shipping is the fasted option that is available to us via AusPost. Same Day or Next Day delivery is not a service that Australia Post currently offers. You paid for express shipping and as per the shipping label that we shared with you via email - Petz Park dispatched this parcel as an express parcel. It's not like we charged you for a service that we didn't actually honour. We understand that your expectation was to receive your parcel the next day and decided that we issue you the shipping fees that you paid as a courtesy. As mentioned before, we are sad to see that although the shipping fees were refunded and we delivered on what we promised (sent your parcel via express shipping) you decided to only rate our service with 3-stars. Please keep us updated on how we go with the product. We'd love to know. Thank you for allowing us to help ❤️
This was my first order with Petz Park. My order arrived in three days. Excellent service.
Date of experience: 21 September 2024
Reply from Petz Park
Incredible! Thanks for your feedback, Terry. We're so happy that you're satisfied with the service. Please promise to send us frequent updates as we go. Feel free to share a photo of your dog with us along with your next update. Welcome onboard! ❤️
I have an American Staffy and an English Staffy both 10 years old. They were struggling a bit to jump onto beds and our lounge after a month of Hip and Joint they have shown a significant difference.
Date of experience: 02 September 2024
Reply from Petz Park
We appreciate you for sharing your experience with us, Yvonne! Thank you for allowing us to help. Please continue sending us updates on their wellbeing. ❤️
