SkyRefund Reviews

Great experience with SkyRefund team. Good communication, they provide all the info.
They resolved my case in one month and got payment couple days after that.
Recommendation

Date of experience: 27 September 2024

I made a claim (983968) on the 12th of Sept, i got the automatic email but then nothing, i followed up on the 18th of Sept but still have heard nothing back. I am just going to contact another compensation website, very disappointed on them, terrible service.

Date of experience: 12 September 2024

After I explained my case, SkyRefund immedeately accepted to help me and I was regurlarly kept informed on the progress. No hidden fees, no fuzz. I am delighted with their services. Alone, against Iberia, I would never have got my refund. They just ignore you in a shameful way.

Date of experience: 19 September 2024

After days of fighting with Aeromexico through their customer service (for a delayed flight that made us arrive the following day); they told us they could not help us with a refund. I asked for help through SkyRefund. It takes quite a lot of time but it's really so efficient and you don't have to do anything once you've sent your paperwork. VERY GRATEFUL for their work.

Date of experience: 17 September 2024

Was not sure to receive any compensation but it was really surprise to receive an email after just about 20 days that SkyRefund has successfully claimed my compensation for 2 passengers. Then after some days I received the compensation to my given bank account. Thank you very much for such prompt work🤗

Date of experience: 31 July 2024

I tried to get the claim back by myself by contacting the company and they didn't want to. So I asked Skyrefund, and after just 2 months, I got almost double what I expected, so thank you so much

Date of experience: 19 September 2024

They do reply to mail . But its been a couple of months and still saying to sit back and relax whats this?? The other passengers got the refund from another refund helping companies. Why its taking so long and delayed process almost 6 months now

Date of experience: 01 May 2024

I don't care so much about the money, what I care about is that SkyRefund is helping to let airlines know that there is a price to pay if they treat passengers shabbily.

Date of experience: 20 June 2024

Didn't expect to receive a refund after the airline denied our request but after a few months we finally received good news from this company and we did get the refund. Thank you so much.

Date of experience: 22 July 2024

The experience was very good and hassle free. Once the outcome was made known the response was very quick. Communication from the apllication was limited but sufficient.

Date of experience: 18 March 2024

SkyRefund kept me updated about the progress of my compensation claim. I really appreciated their efforts.

Date of experience: 18 September 2024

Skyteam not only got me a refund but also provided continuous communication and feedback. The first refund came faster than the second one, but they stayed with me throughout the process. while I had given up on second one, they didn't.

Date of experience: 08 September 2024

The whole process was simple, provided information and documents as requested. It took awhile but it was better than receiving nothing for my flight cancellation. 100% recommended 😍

Date of experience: 20 April 2024

Thank you very much for helping me obtain compensation for my canceled flight.The entire procedure took place /thanks to you/very quickly, efficiently and without any problems.The money was transferred to my account within the specified deadline/within 5 days from the end of the proceedings/.I wish you as many satisfied customers as possible like me.Once again, thank you very much for your help!

Date of experience: 31 August 2024

A great experience after contacting Skyrefund. All the work was done without my participation, I only provided the necessary information about the flight, and my data, and everything else was done by the Skyrefund. I quickly received compensation from Wizzair. Fast and good communication with managers. A convenient site where everything is clear. I am completely satisfied with the work of Skyrefund.

Date of experience: 28 August 2024

Even though it took a while to have back the money and it was less that what I was expecting, SkyRefund has always been active with my claim, the service was always active and responsive, I've never been ignored and I've always been treated very kindly. They've been supportive and managed to obtain back at least a good part of my money.

Date of experience: 15 September 2024

Quick and easy to use, great communications, proactive updates from the Sky Refund team which I appreciated. When they told me they had won the compensation it was only a day or two for the money to land in my account, no issues. Only reason it's not 5 stars is the money I received was less than I expected in the end by about £30. Not sure why, but given I didn't have to lift a finger, it's still better than trying to claim the money back myself.

Date of experience: 02 September 2024

Quick, easy and effective process!
Really easy forms to fill. I received information during whole process.

Date of experience: 16 September 2024

Although it took 5mths to come through I was pleased the compensation I received and although I thought your commission was a bit high I accept that as you did all the work

Date of experience: 02 August 2024

Surprisingly amazing! Always a bit sceptical with these things, especially when they asked for bank details. But trust the process. It was quickly and efficient and we review the conpensation!

Date of experience: 16 July 2024