Smartphonehoesjes.nl Reviews

25,876  •  Excellent
TrustScore 4.5 out of 5

4.6

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Rated 1 out of 5 stars

I am not at all satisfied with the…

I am not at all satisfied with the cover I ordered. It cost €50 and the volume and lock buttons are separate parts. They disappeared very quickly when I put my phone in my pocket or bag. I have never seen a case where the volume and lock buttons are not part of the case. Without the buttons I can't increase or decrease the volume or lock my phone. The €50 cover became unusable after 1 week's use.
Buy case RhinoShield SolidSuit Backcover MagSafe voor de iPhone 15 Pro - Classic Sage Green

Date of experience: May 22, 2024

Reply from Smartphonehoesjes.nl

Dear Laura,

Thank you for posting your review. I'm sorry to hear that you have already lost the buttons of the case; this is certainly not intended. The supplier of this case has indeed chosen to make the buttons from a different material than the case itself, but they should remain attached. Therefore, I think this is a manufacturing defect. Of course, we want to resolve this with you.

Unfortunately, based on the information I can see from you here, I cannot link your review to an order. For this reason, I would like to ask you to contact us, provide the order number of your purchase, and refer to this review so that we can offer you a suitable solution.

Kind regards,
Lydia
Smartphonehoesjes.nl




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Rated 5 out of 5 stars

Always a good experience

Fast delivery, good product quality and always good offers. I am a client who always went back to them (for watch bands, for phone covers or screen protections).

Date of experience: November 08, 2023

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Rated 5 out of 5 stars

Efficient and helpful

Another good experience with this company. I made an error in ordering and they took back the item and sent me the correct item quickly and without fuss. I will use them again. Good price quality relationship.

Date of experience: November 17, 2022

Reply from Smartphonehoesjes.nl

Dear Sean,

Thank you for your review.
It is great to read that you have ordered from us several times and that you have had a good experience with us again. We are pleased that we were able to serve you to your satisfaction.
We wish you a lot of fun with your order and hope to see you more often in our webshop.

Sincerely,
Heleen
Smartphonehoesjes.nl

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Rated 5 out of 5 stars

Convenient

A lot of choices and even possible to design your own phone case. A lot of discounts too.

Date of experience: July 07, 2023

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Rated 1 out of 5 stars

Ordered for the 2nd time

Ordered for the 2nd time, didnt receive my order both times (to Belgium).

Date of experience: May 16, 2024

Reply from Smartphonehoesjes.nl

Beste Meneer/Mevrouw,

Bedankt voor de moeite die je genomen hebt om een review te plaatsen.

Wat vervelend om te vernemen dat je al twee keer je bestelling niet ontvangen hebt, dat is niet de bedoeling, en wil ik graag oplossen.

Helaas kan ik aan de hand van de gegevens die ik hier van je kan zien, je review niet aan een bestelling koppelen. Om deze reden wil ik je vragen contact met ons op te nemen, het ordernummer van je bestelling door te geven en te verwijzen naar deze review, zodat we je een passende oplossing aan kunnen bieden.

Met vriendelijke groet,
Lydia
Smartphonehoesjes.nl