Mortgage Loan Processor

NOTE: This job is fully in-office and will not be remote at all, even if you have successfully worked remote before. As a Loan Processor, your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.

Primary Responsibilities

• Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
• Manage multiple loan files
• Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
• Set up loan files, manually and on the computer, and order all exhibits (i.e., VOE's, VOD's credit report, etc.)
• Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
• Follow up on submitted loans and/or pended loans
• Coordinate closing paperwork and tasks, as required
• Remain knowledgeable in all loan programs and guidelines as well as company approved Broker options

Qualifications

• Excellent customer service skills
• Strong organization skills, attention to detail, and ability to multi-task
• Strong oral and written communication skills
• At least 2 years of experience processing loans, preferred
• Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred

Paralegal, Legal Assistant, Administrative Assistant, Document Specialist, Clerical Support, Loan Assistant, Loan Officer