Hospitality Concierge (Remote)

We're currently in search of a detail-oriented and customer-focused Remote Hospitality Concierge to join our team. Your main responsibility will be managing accommodation bookings and reservations for our clients. We're on the lookout for individuals eager to embark on this journey. This role not only offers the flexibility to work from home but also presents the opportunity to earn attractive commissions while crafting dream trips for our clients. If you possess excellent communication skills, a welcoming demeanor, and a passion for hospitality, we invite you to apply.

Job Responsibilities:

• Handle hotel reservations, from inquiries to confirming room availability
• Interact with guests via phone, email, and in-person to assist with reservation inquiries, changes, and cancellations
• Ensure smooth check-in and check-out experiences, addressing special requests or concerns
• Collect payment information, process reservations, and issue invoices or receipts as required
• This is a remote position, allowing you to work from your own home or any location with an internet connection. You can manage your work and personal life while delivering exceptional travel experiences
• We believe in rewarding your dedication and expertise
  
  

Benefits:

• Remote position with a flexible work environment
• Competitive commission structure
• Travel perks, including discounts on personal and professional travel
• Free training and Familiarization (FAM) Trips
• Supportive team environment
  
  

Qualifications:

• Excellent communication and interpersonal skills, with a courteous demeanor
• Strong organizational and multitasking abilities
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Thorough knowledge of travel destinations, attractions, and various travel services
• Exceptional customer service and problem-solving skills
• Passion for travel and a desire to create memorable experiences
• Must be 18 years or older and a US resident
  
  

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