Dispatcher Customer Service

Job Description

We are seeking a Dispatcher Customer Service Member to join our team! You will be responsible for helping customers and management by performing administrative and customer service duties on a day to day basis.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about locations ETA's and other pertinent information for drivers and company equipment
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
  
  

Qualifications:

• Previous experience in customer service, AND Dispatch
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Microsoft Office Experience
  
  

Company Description

The Mayberry Group Inc is a Maryland based trucking firm specializing in flatbed and van work throughout the Region. The company's philosophy has been to offer outstanding up to date technology and support to clients and employees like our much larger competitors while still remaining focused enough to provide personalized service. Our sister company manages properties, and we often have shared personnel due to our diverse background.

We have a group of companies always looking to add to our team(s) qualified candidates interested in growing with us.

The Mayberry Group Inc is a Maryland based trucking firm specializing in flatbed and van work throughout the Region. The company's philosophy has been to offer outstanding up to date technology and support to clients and employees like our much larger competitors while still remaining focused enough to provide personalized service. Our sister company manages properties, and we often have shared personnel due to our diverse background. We have a group of companies always looking to add to our team(s) qualified candidates interested in growing with us.