Communications Consultant
The Communications Consultant will be responsible for leading employee communication projects for EPIC’s national Communication and Engagement (C&E) practice. The Communications Consultant will develop and deliver communication strategies and multi-channel campaigns to support clients’ employee engagement objectives. This is a consultative position that has a direct impact on the success of EPIC’s Employee Benefits practice and its goals to build and retain client relationships.
Essential Duties And Responsibiilities
- Serve as a consultant for employee-facing benefits communications, from strategy development to delivery, including project and internal collaboration with C&E colleagues, EPIC account teams and clients on content development, graphic design and project management
- Create compelling employee benefits communications that are easily understood and delivered across a multitude of channels (for example: digital, print, and face-to-face) to maximize employee engagement and to facilitate required action
- Ensure all content is written and edited to the highest standards, optimized for the channel distribution and provides a great user experience
- Establish priorities, manages multiple projects and create workflows to ensure all projects are delivered with quality and accuracy
- Oversee, as necessary, support from third-party service providers that contribute to the development and delivery of print, digital and online communications
- Play a lead role in the creation, maintenance and stewardship of our content collections
- Extremely organized, self-starter and natural storyteller with the ability to translate complex ideas into easily digestible content
- Project management mindset that likes to keep things structured and on task
- Ability to communicate effectively in written and oral communications
- Ability to handle multiple client priorities with strong attention to detail while seamlessly able to switch between projects and clients
- Ability to work under pressure and under deadlines with limited timeframes
- Flexible, strategic, collaborative and creative problem-solving skills
- Effective time management and enjoys the challenge and satisfaction of meeting deadlines
- Experience in creative writing and producing compelling content, benefits content a plus
- Advanced knowledge of Microsoft Office programs (Excel, Outlook, PowerPoint, Word and Microsoft Teams)
- Ability to work effectively and efficiently with and without direct oversight
- Bachelor’s degree or higher in Communications or equivalent experience
- Employee benefits or healthcare industry experience a plus
- Client management experience
- 5-8 years combined benefit and communications experience
- 15th Largest Broker in US
- Voted " Best Place to Work" in the Insurance Industry
- Awesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Marketing, Public Relations, and Writing/Editing -
Industries
Insurance
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