Associate Manager, Consumer Insights

Moët Hennessy, the Wines and Spirits Division of LVMH, regroups twenty-five Maisons, many of which have been around for centuries, while others are just starting their journey. Our vision is to lead the future of luxury Wines and Spirits from nature to communities.

Located in the most prestigious terroirs around the world, we have unique savoir-faire from winemaking to art de vivre, hospitality, and brick-and-clicks retail management to craft exceptional experiences for consumers. For many years, with the ambition to pass on a better world to future generations, we have been committed to the Living Soils Living Together program structured around four key commitments: Regenerating our Soils, Mitigating our Climate Impact, Engaging society, and Empowering our People.

Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all. As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally.

Working with the Directors of Consumer Insights, the Associate Manager, Consumer Insights will help to drive the consumer insights agenda at MHUSA. This includes engaging and influencing the Moët Hennessy marketing and sales community with consumer insight that will drive the growth of our brands and business. Be a strategic partner for all business teams across goal setting, strategy development, brand performance management and growth opportunity identification needs. Foster a spirit of consumer-centricity and data-driven decision making across the enterprise.

Responsibilities:

• Optimize and run consumer insights content on shared platforms such as Sharepoint site and global insights platform
• Lead social listening campaign monitoring and tracking maintenance and distribution to key partners
• Project lead primary research initiatives including brief writing, survey design, debrief design, scheduling debriefs, and handling follow-ups with key partners
• Respond to collaborator intelligence requests by using and analyzing across multiple data sets (Qual, Quant, desktop research)
• Facilitate exploration of new insights vendors
• Reviews and monitors operating budgets often to ensure accuracy, including handling Consumer Insights budget and accounting duties (i.e. reconciling, MAPS, PO creation etc.)
  
  

Qualifications

• A curious mind looking to explore new possibilities and unearth knowledge, explore data, and relish understanding human behavior.
• Adept problem-solver
• Meticulous attention to detail
• Strong writing skills and verbal communications skills
• Capable of optimally collaborating with cross-functional teams
• Ability to juggle multiple priorities
• Strong storytelling
• Technically skilled including but not limited to Excel Proficiency, Word Proficiency, advanced Power Point; knowledge of other design platforms or software such as Canva or Adobe is a plus. Interested and able to learn new analytical tools and platforms with speed.
  
  

Education & Criteria

• Required: Bachelor’s degree from an accredited college or university
• Preferred: MBA or master’s degree in progress or completed
• 3+ years of professional work experience
• Desire to learn industry best practices and grow in an enterprise organization: Data analytics, consumer and shopper insights, brand strategy, social listening
  
  

External applicants must be currently authorized to work in the United States on a full-time basis.

Moët Hennessy USA, Inc. is an equal opportunity/affirmative action employer. Moët Hennessy USA, Inc. considers candidates without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.