Northwood Hospitality

Upscale Property Manager

Responsibilities

  • Achieve and maintain occupancy levels per company standards and goals.
  • Maximize NOI through rent optimization, ancillary income opportunities, and proper expense management.
  • Oversee all activities relating to leasing including advertising, prospect management, screening, etc.
  • Address resident complaints, concerns, and requests appropriately.
  • Lead by example and help your team grow by supporting their development.
  • Create positive relationships with residents and vendors.
  • Develop a successful resident retention program.
  • Perform general accounting by depositing funds, submitting invoices, and review resident ledgers.
  • Issue appropriate notices as necessary (i.e., late payments, evictions, returned checks).
  • Recruit, develop and lead a successful team.
  • Purchase supplies and equipment for use on property. Constant vendor communications regarding work scheduling purchase orders, invoices and vendor relations.
  • Maintain records on all aspects of property management activity on a daily, weekly and monthly basis. Submit required reports to the corporate office in a timely manner.
  • Physically walk and inspect community daily. Walk all move-outs, assess charges and inspect vacant units prior to move-in.
  • Prepare monthly property strategy and goals.
  • Weekly staff meeting to discuss workplace safety, motivate employees, and improve communication.
  • Enforce safety policies, regulations and OSHA/Fair Housing.
  • Monthly evaluations of rental rate changes.
  • Annual budget preparation.
  • Gather insurance information and forms for vendor references
  • Report all liability and property incidents to Regional Property Manager and the corporate office immediately.
  • Responsible for always presenting a professional appearance and attitude for yourself and on-site team members.
  • Greet customers, conduct community tours and support leasing functions
  • Ensuring the compliance of all company policies, local/state/federal laws and statutes and regulations
  • Hiring, terminating, evaluating performance and pay, approving time sheets, and advising staff on policies and procedures. Corporate Human Resources will have final approval of all terminations, new hires and pay rate changes.Requirements:
  • At least three years' experience in multifamily property management, with progressively increasing level of responsibility.
  • Business mindset to help drive the community's financial goals.
  • Ability to read and interpret documents such as leases, operating instructions and procedure manuals.
  • Demonstrated ability to lead a successful team.
  • Excellent organizational skills, with ability to work under limited supervision while maintaining a high degree of accuracy and production.
  • Outstanding telephone etiquette along with excellent written, verbal, and interpersonal communication skills.
  • Proficiency with MS Office applications (Outlook, Word and Excel software), as well as property management software, preferably OneSite.
  • Knowledge of federal, state, and local laws pertaining to property management.
  • Proficiency with MS Office applications (Outlook, Word and Excel software), as well as property management software.
  • Understand, initiate and follow through with eviction procedures.
  • Majority of time spent inside. Moderate time is spent outside, all conditions. It should not be construed that these requirements are the exclusive standards of the position.
  • The Property Manager will follow any other instructions and perform any other related duties and tasks as may be required by supervisor.Background check is required.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Sales and Management
  • Industries

    Hospitality

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