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About GlobeTrek Consulting: GlobeTrek Consulting is a renowned travel agency committed to crafting exceptional travel experiences for our clients. With a focus on personalized service and attention to detail, we strive to exceed expectations and create memories that last a lifetime. Our team consists of passionate individuals who share a love for travel and a dedication to delivering unparalleled customer service.
Position Overview: We are seeking a proactive and detail-oriented Travel Coordinator - Remote to join our team at GlobeTrek Consulting. As a Travel Coordinator - Remote, you will be responsible for assisting clients with all aspects of their travel arrangements, from booking flights and accommodations to coordinating activities and providing destination recommendations. This position offers the flexibility to work remotely, allowing you to support clients from anywhere while ensuring they have a seamless and enjoyable travel experience.
Responsibilities:
Travel Planning: Collaborate with clients to understand their travel preferences, interests, and budgetary constraints, and tailor travel itineraries accordingly to meet their needs
Flight and Accommodation Booking: Research and book flights, hotels, rental cars, and other transportation services based on clients' preferences, schedules, and budget considerations
Destination Research: Conduct thorough research on destinations, including attractions, activities, dining options, and local customs, and provide personalized recommendations to clients
Activity Coordination: Assist clients in booking tours, excursions, tickets to events, and other activities to enhance their travel experience and create memorable moments
Travel Documentation: Provide guidance to clients on travel documentation requirements, including passports, visas, and travel insurance, and assist with the application process as needed
Client Communication: Maintain regular communication with clients via phone, email, and video conferencing to provide updates, address inquiries, and ensure their travel needs are met throughout the planning process
Supplier Liaison: Coordinate with airlines, hotels, tour operators, and other travel suppliers to confirm bookings, resolve any issues or changes, and ensure a seamless travel experience for clients
Budget Management: Assist clients in managing their travel budgets, providing transparent pricing information, and offering cost-saving strategies and alternatives where possible
Emergency Assistance: Provide 24/7 support to clients during their travels, including assistance with flight changes, rebooking accommodations, and handling unforeseen emergencies or disruptions
Post-Travel Follow-Up: Follow up with clients after their trip to gather feedback, address any concerns or issues, and ensure their satisfaction with the overall travel experience
Requirements:
Previous experience in travel planning, customer service, or a related field is preferred
Excellent communication and interpersonal skills, with a friendly and professional demeanor
Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively
Proficiency in using travel booking systems, online research tools, and Microsoft Office applications
Attention to detail and accuracy in handling bookings, reservations, and travel documentation
Flexibility to work non-traditional hours, including evenings and weekends, to accommodate client needs and time zone differences
Passion for travel and a desire to create memorable experiences for clients
Ability to work independently and remotely, while also collaborating effectively with team members and clients
Benefits:
Competitive pay commensurate with experience
Flexible remote work arrangement
Opportunities for professional development and advancement within the company
Employee discounts on travel packages and services
A supportive and collaborative work environment with a passionate team of travel enthusiasts
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Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Internet Publishing
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