With a hangover from the recession, most companies are extremely hesitant to raise prices. We are all squeezed into a tough spot where our costs are increasing and our prices aren't. We are expected to provide great service at rock bottom prices. OK, don't give up hope! read »
There is controversy over whether President Obama's event at Facebook (Palo Alto, Caifornia) on Wednesday was effective at reaching the techno-savvy audience he was addressing. But, as a body language expert and executive coach, he got my "okay!" when he took off his jacket and rolled up his sleeves. read »
The real story of the cloud has not been told in most industries. It is not about technology but about new ways of running a business. Adopting flexible infrastructure is much easier than understanding how that flexibility translates into business value. read »
Citibank tries to take down the competition by focusing on customers first. Will they win?
Back in November I told you about a National Labor Relations Board complaint against a company who allegedly fired a worker over a Facebook comment. That dispute ended in a settlement that required the company to change their social media policy in February. read »
The Global CEO of the storied firm insists creativity and effectiveness go hand-in-glove.
In June 2010, I posted a blog about an apparent speaker scam. A friend of Public Words received an invitation to speak at a prestigious university in the UK. There were a number of inconsistencies and oddities with the email and we all guessed that it was a scam. Since then I have received numerous updates from -- especially -- religious folks being invited to speak at purported religious conferences in the UK. Different venues, different pastors doing the inviting, but it all adds up, again,[...] read »
Much discussed Greenwich hedge fund LeeWell Capital was cranking out strong, steady returns in April 2008 when James Cusack joined as head of sales. Cusack was hired to ramp up growth and grab market share while the competition stumbled. He had been CEO of Cusack Capital, a significantly smaller hedge fund that closed at the end of 2007. Working for the legendary Cy Leeser at LeeWell Capital seemed like a strong second act, an opportunity to make big money and regain industry stature. read »
To be sure, the bidding war for NYSE Euronext (NYX) could hardly be anything less than a riveting daily news saga. Here, after all, is a slugging match for control – not just of a single corporation – but of one mooring of our financial infrastructure. It’s like watching Jay Gould and Jim Fisk trying to corner the gold market. read »