Privacy Policy

1. Identification of the Controller

   Softonic International, S.A. (hereinafter “SOFTONIC”) is the Controller of the processing of your personal data in order to provide you the services identified in this website (the “Website”).

   SOFTONIC is a company domiciled at Edificio MediaTIC, Calle Roc Boronat, 117, 6.ª planta, 08018 Barcelona, Spain and its Tax ID number is A62134341.

   SOFTONIC is committed to the fundamental right to the protection of your personal data and this privacy policy is intended to inform you of your rights.

2. What information will we collect from you?

   You should be aware that there are different ways to collect personal data:

   1. The data you provide directly to us.

      We collect information about you when you contact us through the channels provided for this purpose, such as the register or contact form. When you contact us through these channels, we will ask for your consent to obtain your email address, name and surname, and company.

      All the fields in the forms provided are mandatory, and the omission of any of them could lead to the impossibility of us being able to provide the services requested. You must provide truthful information, and it is forbidden to impersonate anyone or to use an alias or anonymous name.

      In order to ensure that the information provided is always up to date and free of errors, you must notify SOFTONIC as soon as possible of any changes to your personal data by sending an e-mail to the e-mail address indicated above.

      Likewise, by clicking on the “Submit” (or equivalent) button incorporated in the aforementioned forms, you declare that the information and data you have provided are accurate and truthful.

   2. Data obtained indirectly.

      When you browse, different cookies and other tracking devices may be installed on your device, as explained in our Cookies Policy.

3. What is the source of your data?

   We consider that all the data processed by SOFTONIC has been provided to us freely.

   In the event that the personal data provided is from a third person, you guarantee that you have informed them of this Privacy Policy and have obtained their authorization to provide the data to SOFTONIC for the purposes indicated above. You also guarantee that the information provided is accurate and up to date, and you are responsible for any direct or indirect damage or harm that may be caused as a result of non-compliance with this obligation.

   Mobile Devices (such as Phones, Tablets, Connected TVs, Gaming Consoles, and Other Digital Media Streaming Devices). We may collect information from your Mobile Device, such as unique identifying information broadcast from your device when visiting one of our Services. The purposes of collection and use of this data are that we have a business need to identify unique visitors and understand how users interact with us on their devices.

   E-mail Interconnectivity. If you receive email from us, we may use tools to capture data related to when you open our message, click on any links or banners it contains and make purchases. The purpose for collection and use of this data is that we have a business need to understand how you interact with our communications to you.

   Location Data. When you use certain of our Services, we may solicit your permission to collect your location data. Some features within our Services (such as location-based offers) may only function upon confirmation of your location, and therefore such features will not be available if you choose not to provide your location data. The specificity of the location data may depend on several factors, including the device you are using and how your connected to the Internet. If you enable location services for our Services, we may collect location data periodically as you use or leave open our Services. Depending on the platform you use to access our Applications (e.g., Apple’s iOS, Google’s Android) you may be able to control whether location data is collected from with the controls on your device.

4. How will we use your personal information and what services will we provide you?

   SOFTONIC acts as the controller of the personal data for the following purposes:

   • Based on the management of the contractual or precontractual relationship:
     1. To identify you when you engage with us and our Services.
     2. To make our Services available to you and to complete orders placed in our Services and with our users.
     3. To process transactions associated with your use of Services for which there is a charge, including to process payments and verify your identity or payment information for your security and protection.
     4. To communicate with you (e.g., about your account or updates to our terms) and to respond to inquiries related to support or other requests.
     5. To verify your entry into and eligibility to participate in contests, giveaways, or sweepstakes and inform you if you’ve won. If your entry information will be used for any other purposes, we will disclose that in the applicable rules governing that contest, giveaway, or sweepstakes.
     6. To permit you to participate in social sharing, including live social media feeds and to implement Social Features you choose to use.
     7. To manage the acquisition of the products that we offer on our Website and to attend to any type of incident or request derived from the same, and carry out any management related to the shipment or after-sales service.
   • Based on the existence of legal obligations:
     1. To To comply with legal obligations, to establish or exercise our rights, to defend against a legal claim, and to investigate, prevent, or take action regarding possible misconduct.
   • Based on the existence of a legitimate interest of SOFTONIC:
     2. To provide content and product recommendations based on your interactions and interests.
     3. To deliver marketing and promotional materials related to our Services in accordance with applicable laws, including information relating to our products, services, sales, marketing research or promotions.
     4. For internal administrative purposes, such as safety and security of our Services.
     5. To detect security incidents, and protect against malicious, deceptive, fraudulent, or illegal activity, including attempts to manipulate or violate our policies, procedures, and terms and conditions.

     However, if you do not wish your data to be processed for these purposes, you may object at any time by contacting us at dpo@softonic.com as indicated in the Rights Management section of this Privacy Policy.

   • On the basis of the explicit, free and unequivocal consent that you give us at the time of collecting your data:
     1. To provide you with personalized advertising on our Services based on your online activity. We use the information we have to improve our advertising systems so we can show you relevant interest-based advertising, measure the effectiveness and reach of advertisements and services, verify delivery and track performance of an advertising campaign, and ensure that an ad is only delivered when a real person is visiting the site and that the same users don’t see the same ads too frequently. You may update your preferences regarding personalized advertising by visiting the Cookie Settings link in the footer of each site to manage your settings.
     2. To monitor, improve, and conduct analytics on our Services and advertiser product offerings.

     However, if you do not wish your data to be processed for any of these purposes, you may object at any time by contacting us at dpo@softonic.com, as indicated in the Rights Management section of this Privacy Policy.

5. Data transfers and international transfers.

   All transfers of personal data that we carry out are necessary for the fulfilment of the above-mentioned purposes, or are made in order to fulfil a legal obligation:

   1. To public administrations and the administration of justice, and to law enforcement agencies in compliance with the legal obligations applicable to us.
   2. Companies providing payment services (banks, payment gateways, etc.), in case the customer makes a payment through the service offered by one of these companies.
   3. Companies providing IT services, tools or IT infrastructure on which the services provided by SOFTONIC are based, such as hosting providers, CRMs, emailing service companies, etc.

   In this regard, we inform you that any transfer will be made taking into account all the necessary legal safeguards. We also guarantee that we sign specific contracts with all our service providers as established by the regulations.

   Furthermore, SOFTONIC guarantees that, when transferring data from the EU, the necessary safeguards are in place to ensure that the data can be transferred securely, either because the provider offers adequate guarantees through, among others, the signing of Standard Contractual Clauses of the European Commission, or any of the exceptions contained in the regulations.

For California Residents - Information Sharing Disclosure

California Civil Code 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicates that companies should disclose whether the following categories of information are transferred for consideration or for an organization’s “business purpose” as that term is defined under California law. Note that while a category may be marked that does not necessarily mean that we have information in that category about you. The following chart only applies to information that we collect on our own behalf, and for our own purposes; it does not include information that we collect as a service provider to another company.

6. Exercising your rights.

   We inform you that you will be able to exercise the following rights:

   1. Rights of access to your personal data to know which ones are being processed and the processing operations carried out with them.
   2. Right to rectify any inaccurate personal data.
   3. Right to delete your personal data, where possible.
   4. Right to request limitation of the processing of your personal data when the accuracy, legality or necessity of the data processing is in doubt, in which case, we may retain the data for exercise or defence of claims.
   5. Right to object to automated decision making, including profiling.
   6. Right to object to the processing of your personal data when the legal basis that enables us to process them is the legitimate interest.
   7. The right to the portability of your data, when the legal basis that enables us to process them is the existence of a contractual relationship or your consent.
   8. Right to revoke the consent granted to SOFTONIC.
   9. Right to object to the selling or sharing personal information, in compliance with the Californian consumer Privacy Act (CCPA).

   You can exercise your rights at any time and for free in the following ways:

   1. By sending an e-mail to